1. What products does Grainelle offer?
We specialize in premium unfinished wooden craft supplies, including wooden blanks, balsa wood sheets, miniature fences, hanging signs, plaques, and DIY materials for creative projects.
2. Do you offer free shipping?
Yes! We provide free worldwide shipping on every order with no minimum purchase required.
3. How long does shipping take?
Most orders are delivered within 7–14 business days, depending on your location and local carrier.
4. Can I paint or customize the wooden products?
Absolutely. Our unfinished wood products are designed for painting, staining, engraving, wood burning, laser cutting, vinyl, resin, and other DIY customization techniques.
5. What if my order arrives damaged?
If your package arrives damaged or incorrect, please contact us within 7 days of delivery with photos. We'll gladly arrange a replacement or refund.