Contact Us
We'd Love to Hear From You
At Grainelle, customer satisfaction is one of our highest priorities. Whether you have questions about our products, your order, shipping, or simply need assistance choosing the right materials for your next DIY project, our support team is always happy to help.
We aim to respond to all inquiries as quickly as possible and provide helpful, friendly, and professional assistance.
Customer Support
Website: Grainelle.casa
Email: support@grainelle.casa
Phone: +1 (604) 278-9342
Business Address:
1-2505 Sunset Dr
Kamloops, BC V2C 4K1
Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
We typically respond to emails within 24 business hours.
If your inquiry is related to an existing order, please include:
- Order Number
- Full Name
- Email Address used during checkout
- A brief description of your request
Providing these details allows us to assist you more efficiently.
Thank you for shopping with Grainelle. We appreciate every customer and look forward to supporting your creative projects.